As a member of Shanghai Trade Association of City Appearance and Environmental Sanitation (STACAES), Shanghai Conrad authenticated ISO9001/14001 Quality System Certification to ensure the establishment of compete regulation, system and assessment standard for sustainable development. Realizing of customers’ raisingconcern for their pleasant living environment enhanced our rapid development and diversification into differentaspects of cleaning services from general property cleaning, carpet maintenance to pest control. As we aware ofthe importance of establishing a close and systematic working relationship with our customers in order to ensure any opinion would be heard.